This highly interactive course has been developed by ICLD to provide personal and professional development to staff, and managers. The course can be tailored to meet the needs of your organization in terms of delivery methods, class configurations, and timing.
Services Available Include:
- Personality Assessment
- Change Management
- Building High-Performing Teams
- Communication Principles
- Dealing with Conflict
- Communication Strategies
- Customer Service Excellence
- Managing Expectations
- Develop Respectful Working Environments
- Create a Team Charter
